Be a responsible player at 33mm
Gambling is a form of entertainment. 33mm provides tools and guidance to protect players — stay in control and enjoy the experience.
Player and Platform Responsibility
33mm always puts the safety and wellbeing of its players first. Online casino and football betting are entertainment, not a way to make money. Gambling is only a good experience when it stays something you genuinely enjoy doing in your spare time.
Problems can arise when a player starts losing money and keeps playing to try to recover those losses. That is why 33mm provides tools that let you stay in charge of how you play. Setting certain limits makes gambling more enjoyable and helps you keep it fun over the long term.
This page explains 33mm's responsible gambling approach, the protection tools available, and how to get help if a problem comes up.
Important notice: Gambling is only permitted for players aged 21 and above. Only play with money you can afford to lose. Do not use gambling to try to solve financial problems.
Protection Tools and Guidance
Players can use these tools at 33mm to protect themselves.
Deposit Limits
Set a daily, weekly, or monthly deposit limit to control how much you put in. If you want to reduce your limit, the change will not take effect immediately — it only kicks in after the cooling-off period, keeping the protection firmly in place.
Time-Out
Use the Time-Out tool to take a temporary break from gambling. You can block access to your account for any period from 24 hours up to 6 weeks, during which you will not be able to log in and play.
Self-Exclusion
If you feel gambling has become a problem, you can choose Self-Exclusion. Options are available for 6 months, 1 year, or longer. Contact Support and the exclusion can be applied right away.
Viewing Your Game History
Players can review their game history, deposit records, and withdrawal records at any time. Making a habit of checking your play patterns helps you spot any behaviour that does not feel right and make adjustments before it becomes a bigger issue.
24/7 Support Contact
For any issues related to gaming, you can reach our expert support team in Burmese via 24/7 Live Chat. You can also contact us by Email, and we can help you set betting limits.
21+ Age Verification
Only players aged 21 and above are allowed to play at 33mm. An age verification system is in place at login, and anyone who does not meet the age requirement will not be permitted to play. This policy is a firm requirement to protect players on the platform.
Check Yourself
Problem Gambling usually develops gradually and there are times when you may not notice it yourself. Check whether any of the following questions apply to you —
- Do you keep playing to try to win back money you have lost?
- Has gambling caused problems with your family, finances, or work?
- Have you ever stolen money or borrowed money to gamble?
- Have you tried to stop gambling but not succeeded?
- Have you ever denied your gambling or tried to hide it?
If you answered "yes" to more than one of the questions above, these are warning signs that gambling may be becoming a problem. You can contact 33mm Support and immediately put protective tools in place.
How to Set Limits Step by Step
You can set limits through Live Chat by following these steps.
Open Live Chat
Click the Live Chat button at the bottom of the platform and contact Support in Burmese.
Choose the Type of Limit
Deposit limit, Time-Out, or Self-Exclusion — just tell us which tool you need.
Set the Amount / Period
Choose the amount or period you want to limit — Support will apply it right away.
Get Confirmation
Once you receive confirmation that the limit has been set, it takes effect immediately.
Healthy Gambling Habits
Keep these principles in mind so you can enjoy gambling as entertainment —
- Set a budget before you play and do not go over it.
- Limit your play time — regularly check how long you have been playing continuously.
- If you are not enjoying gambling with family and friends, stop playing.
- Avoid gambling while drinking, while feeling sad, or when you are in financial difficulty.
- Game results are determined by a Random Number Generator, so do not assume you will win immediately after a loss.
- Do not expect gambling to be a reliable way to earn money — accept that losses are part of the entertainment.
- Take a break from gambling at least once a week.
Need Help?
Contact 33mm's 24/7 Live Chat in Burmese to set limits or self-exclude — we are here to help you.
Protecting Underage Players
33mm does not allow anyone under the age of 21 to play. Parents and guardians can use the following methods to prevent their children from accessing and playing on this platform:
- Install Parental Control Software on computers and mobile phones.
- Use browser-based software to block unauthorised access.
- Keep your gambling account and payment details stored where children cannot see them.
- Talk openly with your children about gambling — explain that it is not a source of income.
If a parent notices that a child is accessing and playing on a gambling website, they can contact 33mm Support immediately and request that the relevant account be closed.